Terms of Service for MyDesiPTV

Last Updated: September 13, 2026

Welcome to MyDesiPTV. These Terms of Service (“Terms”, “Agreement”) govern your access to and use of the website Mydesiptv, as well as all subscription plans, 24-hour free trials, M3U playlists, Xtream Codes API connections, and streaming services offered by MyDesiPTV (“we”, “us”, “our”). By accessing our website or purchasing a subscription for our IPTV service in USA, UK, Canada, or internationally, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all terms outlined herein, you must immediately cease using our website and services.

1. Description of Service

MyDesiPTV provides digital television streaming subscriptions delivering live channels, video-on-demand (VOD) movies, web series, sports programming, and Electronic Program Guide (EPG) data over high-speed Internet connections. Our services are delivered digitally through application account credentials, M3U playlist URLs, or Xtream Codes API data compatible with supported streaming hardware and applications. No physical equipment, satellite dishes, or cable boxes are sold or shipped.

2. Subscription Plans and Free Trials

A. 24-Hour Free Trial Policy

We offer a 24-hour trial period allowing potential subscribers to evaluate stream quality, device compatibility, and channel lineups prior to purchasing a paid subscription plan. Free trial accounts are granted once per user, device, or IP address. Any attempt to abuse free trials through multiple emails or automated requests will result in immediate IP blocking.

B. Paid Subscriptions

Paid subscription plans are billed upfront based on the duration selected (e.g., 1 Month, 3 Months, 6 Months, 1 Year, 2 Years, or custom packages). Subscriptions grant access for the exact calendar duration specified at checkout.

3. Account Security and Simultaneous Stream Limits

A. Credentials Security

When your subscription line is activated, you will receive login credentials or M3U link access. You are strictly responsible for maintaining the confidentiality of your account credentials. You agree to notify MyDesiPTV support immediately if you suspect unauthorized access to your account.

B. Connection and Device Limits

Standard subscription plans allow activation on one active device at a time unless you have specifically purchased a multi-screen subscription plan. Running an account on more simultaneous screens than permitted by your plan will cause connection dropping, server lockout, or temporary line suspension.

4. Acceptable Use Policy

By using MyDesiPTV, you agree to adhere to the following acceptable use guidelines:

Personal Use Only: All subscription plans are strictly intended for private, non-commercial, personal household viewing. Public broadcasting, commercial re-transmission, or re-selling of streams without an authorized reseller agreement is strictly prohibited.
No Restreaming or Re-distribution: You agree not to capture, record, restream, re-transmit, redistributing, or commercialize any video feeds or channel data provided through our service.
System Security: You must not attempt to bypass server security controls, launch denial of service (DoS) attacks, scrape channel data, or attempt to reverse-engineer our stream delivery infrastructure.

Violation of any acceptable use condition will result in immediate account termination without refund.

5. Technical Requirements and Streaming Performance

To experience 4K and Ultra HD streaming with zero buffering, subscribers must meet minimum technical requirements:

Internet Speed: We recommend a minimum stable internet connection speed of 15 Mbps for High Definition (HD) streaming and 25+ Mbps for 4K Ultra HD streams.
Supported Hardware: Subscribers are responsible for providing their own compatible streaming hardware, such as Smart TVs, Amazon Fire TV/Firestick, Apple TV, Android boxes, MAG devices, smartphones, or computers.
Third-Party Apps: MyDesiPTV provides line credentials compatible with popular third-party player apps (such as IPTV Smarters, TiviMate, XCIPTV, or GSE Smart IPTV). We do not control or own third-party software applications and are not liable for app-level software crashes or app store removals.

6. Service Availability and Server Maintenance

MyDesiPTV strives to maintain an industry-leading 99.9% server uptime. However, temporary service interruptions may occasionally occur due to:

Scheduled server upgrades and routine system maintenance.
Third-party telecommunication infrastructure outages or ISP throttling.
Force majeure events beyond our reasonable control.

We continuously optimize server capacity to eliminate peak-hour buffering, but we do not guarantee uninterrupted, error-free streaming 100% of the time.

7. Payments, Cancellations, and Refunds

Payment Processing: All subscription payments must be settled in full prior to line activation.
Cancellation: You may choose not to renew your subscription at any time without penalty or hidden cancellation fees.
Refund Eligibility: Refunds are evaluated in accordance with our official Refund Policy. Because we provide 24-hour free trials to test performance beforehand, refunds after line activation are granted primarily for persistent, unresolved technical server failures.

8. Intellectual Property Rights

All original website content, branding, logos, graphics, layout designs, and text published on https://mydesiptv.com are the exclusive intellectual property of MyDesiPTV and protected by applicable copyright and trademark laws. Unauthorized copying or redistribution of website assets is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable law, MyDesiPTV, its officers, directors, employees, or partners shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or inability to use our streaming services. In no event shall our total aggregate liability exceed the amount paid by you to MyDesiPTV in the preceding three (3) months.

10. Modifications to Terms of Service

We reserve the right to revise or update these Terms of Service at any time. Any changes will become effective immediately upon posting to this page with an updated “Last Updated” date. Your continued use of our website or services following any updates constitutes acceptance of the modified Terms.

11. Contact Us

If you have any questions or clarifications regarding these Terms of Service, please reach out to us:

Website: https://mydesiptv.com/contact/
Email: info@mydesiptv.com
Physical Address: 30 N Gould St Ste 26292, Sheridan, WY 82801
Phone / WhatsApp: +1 (213)-699-1422